Launched this month, the employer claims it’s miles the first of its kind to be available at the country-wide market and represents ‘a milestone at the manner to accomplishing leadership in virtual transformation inside the travel insurance zone’.
Hey Mondo’s founder, Ricard Domenech, stated the app meets the purpose of in search of ‘regular development in the user’s enjoyment, not handiest at the time of purchase however additionally whilst the instant of fact arrives, when it’s time to make use of the insurance’ and that it will show to be a ‘disruptive innovation in the journey coverage quarter.’
The app is designed to allow users to make internet calls to their insurer’s loss thru public Wi-Fi connections within the case of an incident.
Hey, Mondo said this overcame a commonplace problem for many travelers who travel without their ordinary phones. Even if they do hold their ordinary line frequently, they must withstand having to pay highly-priced payments earlier than they can make an emergency call.
Other features of the app encompass a 24-hour medical chat service that enables the patron to ‘remedy doubts’ over health issues and a guide for transmitting details of any incident to connect copies of documents.
“Our objective in developing this app is to provide an approach to the obstacles in communications that visitors meet, making less difficult a system that is usually complex in negative situations inclusive of the lack of a phone line or the language barrier,” said Domenech. “We try [to make] the assist received to be an easy and intuitive procedure thru new generation, however without dropping the warm temperature of the human element.”